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Frequently Asked Questions
Order
The delivery time depends on the method you choose during the checkout.
• Standard 3-4 business days - Free Shipping
• Express 1/2 business days - Prices calculated at checkout
- US & Canada: Shipped from our US warehouse, delivery within 3-5 business days.
- Europe & UK: Shipped from our Italy warehouse, delivery within 3-4 business days.
- International: Shipped from Italy, delivery times vary (4-15 business days).
Once your order has been dispatched you will automatically receive a message with the Tracking number via Email, so you can follow along on your order's journey to you! 🚚
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For any other concern contact us: ciao@adoratti.com
Upon the arrival of your beloved bag, you'll find your selection enshrined in a luxurious velvet dust bag, accompanied by a blank gift message card—ready for you to impart your words for a special someone.
For customers in the US and EU, there are no extra charges or taxes.
However, for orders shipped outside the EU and US, please note that we do not cover any additional costs that may be incurred during delivery, as these are subject to the laws of the destination country.
- 30-day return policy from the date of receipt.
- Items must be in original condition, with tags and packaging.
- Easy and fast returning process
Brand
The experience of owning a ADORATTI piece is one of indulgence and personalization. Accompanying our bags are charming leather accessories, including personalized leather initial charms and keychain mini wallets—perfect for adding that unique signature to your style.
Every bag in our collection, a labor of love and precision by Adoratti's skilled artisans, embarks on its journey to you from our hands to our US-based warehouse. This transition guarantees swift and reliable delivery, wrapping luxury and anticipation into every package. Upon arrival, you'll find your selection enshrined in a luxurious velvet dust bag, accompanied by a blank gift message card—ready for you to impart your words for a special someone.
For all our bag we use:
- Genuine Dollaro Leather, tanned in north of Italy
- Poly-cotton lining
- High quality brass details
These materials, Dollaro leather and poly-cotton lining, are chosen for their durability, aesthetic appeal, and functional properties, making them popular in high-quality leather goods.
Adoratti confidently provides a 12-month warranty on all accessory components and leather.
In the event of any manufacturing defects in leather craftsmanship or hardware, we ensure customer satisfaction through the reimbursement of repair costs, replacement of the product, or issuance of a gift certificate if the specific leather item is unavailable.
